Privacy Policy

1. What Information We Collect

When you use our website, we may collect the following types of personal information:

• Your name and surname

• Contact details (email address, phone number)

• Company or organization name (if applicable)

• Location (country, city)

• Information you share through quote requests, warranty activation forms, service bookings, or contact forms

We may also collect non-personal data such as:

• Browser type and version

• Device and operating system

• IP address and general location

• Site activity (pages visited, time on site, etc.)

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2. How We Use Your Information

We use your information to:

• Respond to quote requests or inquiries

• Process warranty activations or service bookings

• Communicate with you about our products, services, or offers

• Improve our website and user experience

• Comply with legal or regulatory obligations

We do not sell or rent your personal information to third parties.

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3. How We Store & Protect Your Data

We take reasonable steps to protect your personal data using secure systems and encryption where appropriate. All information is stored on secure servers, and access is restricted to authorized personnel only.

If we no longer need your data, it will be safely deleted or anonymized.

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4. Your Rights

Under South African law (POPIA) and applicable data protection regulations, you have the right to:

• Access the personal data we hold about you

• Correct or update your information

• Request that we delete your personal data

• Object to or restrict certain types of processing

• Withdraw consent (where consent was required)

To exercise these rights, contact us at:
📧 info@swclifts.com

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5. Cookies

Our website may use cookies to enhance your experience. Cookies help us understand how visitors use our site, so we can improve it. You can disable cookies in your browser settings, but this may affect some site functionality.

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6. Third-Party Services

We may use trusted third-party services (such as website analytics or form tools) to help us operate and improve the site. These providers are bound by strict data protection agreements.

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7. Updates to This Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with the updated effective date.

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Contact Us

For any questions or data-related requests, please contact:
📧 Email: info@swclifts.com
📞 Phone: +27 11 902 0191